Privacy Policy for Pongo Health

Last updated: October 8, 2024

At Pongo Health, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our tool to calculate your biological age. By using Pongo Health, you agree to the practices outlined in this policy.

1. Information We Collect

We collect the following types of information:

• Personal Information: When you sign up for an account, we collect personal information such as your name, email address, and contact information.
• Biomarker Data: To calculate your biological age, we collect and store nine biomarkers, which you provide voluntarily. This data is essential for our service and is stored securely.
• Payment Information: We use Stripe for payment processing. While we do not store your payment information ourselves, Stripe collects and processes your payment details. Stripe is a third-party payment processor that complies with all relevant data protection laws, including PCI-DSS (Payment Card Industry Data Security Standard).

2. How We Use Your Information

The information we collect is used for the following purposes:

• To calculate and provide your biological age based on the biomarkers you submit.
• To improve our tool and services.
• To process payments for our services through Stripe.

3. Data Security

We take your data security seriously. We implement industry-standard security measures to protect your personal and biomarker data from unauthorized access, alteration, or disclosure.

• Your data is stored securely on encrypted servers.
• Access to your information is restricted to authorized personnel who need it to provide our services.

Although we take every precaution, no method of data transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

4. Payment Processing

All payments are processed through Stripe, a secure, third-party payment processor. Stripe complies with all relevant security standards and regulations, including PCI-DSS. Pongo Health does not store or handle your payment information.

For more information on Stripe’s privacy practices, please review their Privacy Policy.

5. Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal and biomarker data we store about you.
• Correction: You can request corrections to any inaccuracies in your data.
• Deletion: You may request the deletion of your personal and biomarker data at any time, subject to any legal obligations we may have to retain it.

To exercise these rights, please contact us at [email protected].

6. Third-Party Services

We may use third-party services (such as Stripe) to help us deliver our services to you. These services are governed by their own privacy policies, and we encourage you to review them.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. When we do, we will post the updated policy on our website and update the "Last updated" date at the top of the page.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Pongo Health
Email: [email protected]